What is xRM?
xRM is the expansion of CRM to other applications – the sky is the limit.
There are a couple of different definitions for XRM.
- “x” stands for extended, as in extended relationship management.
- “x” is a variable, and means “anything” relationship management
Are you looking for a partner relationship management solution, or a member or employee relationship management solution? Both xRM definitions are referring to building any application on top of the Microsoft Dynamics platform. Building an XRM application can take the form of customizing the existing customer relationship management applications that are included in Microsoft Dynamics 365 or by designing completely new line-of-business applications that are not based on the sales, service, or marketing capabilities included. The common thread to all the definitions of XRM and methods of extending it is that your application will use Microsoft Dynamics 365 as a platform, leveraging the capabilities of the platform to deliver business value to your users.
Dynamics 365 ( CRM ) can be customised without programmers to a huge variety of industries, situations and specific needs. We believe in the power of xRM – Leverage the power of CRM to relationships matter to you.Dominic Systems has configured CRM/xRM to a wide variety of circumstances. Whether you manage Golf Courses, a Dealer Channel, General Contractors, Military or Aerospace companies, we can help you put the ‘x’ in your xRM solution!
What does x mean for you?
- x=PartnerPartner Relationship Management
- x=MemberMember Relationship Management
- x=Subscriber Subscriber Relationship Management
- x=TenantTenant Relationship Management
- x=DonorDonor Relationship Management