Home - Dominic Systems

“Dominic Systems met our deadlines. Their ERP/CRM integration package is thorough. Their people are personable and professional.”

Karen Bebow

Information Systems Manager / Powell Fabrication & Manufacturing, Inc.

Dominic Systems cut right to the chase and implemented our CRM in short order, with a minimum of fuss. They clearly know the product and they have the skills to apply it to real world business processes.

Sascha Pogor

Softlanding

Our Services

Dynamics 365

Customer Relationship Management, or CRM, is now a reality for small to medium enterprises in almost any industry.

We can help you navigate what you need and how to get there. So you can get back to your business.

Coaching

We believe in building relationships with our clients so we are able to help them get the most out of their business systems.

Helping you integrate and use your systems to your ulitmate success!

CRM/xRM

xRM is the expansion of CRM to other applications than Customer Relationship Management. For example, you might be running an organisation that deals with Members rather than customers. You really can adapt it to Member Management, Partner Management, Patient Management, and many others – the sky is the limit.

Integration

Integration is the art and science of connecting disparate systems smoothly and seamlessly so that each can operate at peak efficiency in its area of expertise and all are kept up to date with critical data from each other.

Words from our Happy Clients

Here’s what they have to say about working with us

"I highly recommend the effort and customer service that we got from Dominic Systems - they helped us in getting our CRM program up and running and when we need help, they have the answers. Great job!"

Colin Hill

Re/Max Lifestyles Realty

I have used many different CRM systems over the years, including Act, SalesLogix, Siebel, SAP CRM and Microsoft Dynamics CRM absolutely tops them all. The user interface is very intuitive and easy to learn, the integration with other Microsoft business applications such as Outlook is incredible, and the breadth of functionality can easily acccommodate all of our company's expansion plans and more. All it took was a little training and we were productive within hours. I think Microsoft Dynamics CRM is the solution everyone should be watching and evaluating in this space of going forward if they've had enough of difficult implementations, and just want their organization to be best-positioned for success.

John Lusty

President / Tidefall Software and Services Inc.

Dominic Systems provided consulting, training/coaching and support throughout our project. We continue to work with them as our CRM solution evolves. Looking to do a new implementation or upgrade an existing CRM solution? Dominic Systems has been fantastic and accommodating. We highly recommend their services. They go the extra mile!

Mick Siemens

Marketing Manager / Canadian Stone Industries

Your Team

We’re proud to have some amazingly talented people who love what they do.

Ray Murrell - CEO

Ray graduated with a First Class Honours degree in Computer Science from the University of Auckland in 1988. In 1987 he won the New Zealand National Programming competition. Since then his entrepreneurial spirit led him to emigrate to Canada where he founded multiple companies in the ERP and CRM spaces. You can reach Ray at rmurrell@dominicsystems.com

Adrienne Ashworth - Senior CRM Consultant & Coach

Adrienne has been working as a Technical IT Consultant for the past 25 years on CRM, ERP and CMMS systems.  She is a Professional Coach from Coach U and has multiple Microsoft designations.  With her combined coaching/technical skills, and her passion for customer success, Adrienne is a CRM powerhouse. You can reach Adrienne at aashworth@dominicsystems.com

Olessya Boone - Office Administrator

Olessya successfully completed 4 year of university in Accounting/Business Administration in Kwantlen University. She has the drive to succeed in fast-paced and demanding environments, her willingness to learn and ability to work harmoniously is an asset to our team. You can reach Olessya at oboone@dominicsystems.com

Matthew Peacock - Technology Fanatic

Matthew is an Infrastructure (Hardware) specialist with deep hands-on knowledge of Windows Server technology, Networks, Communications and Security. He is an accomplished CRM Consultant with a variety of successful CRM Projects under his belt. Matthew is an integration Specialist with extensive experience with the Scribe Integration toolset.

Chris Sel - Senior CRM Consultant

Chris has 4 years’ specific experience as a CRM Developer. Chris has numerous CRM Certifications and other technical qualifications and also holds a Bachelor’s Degree in Science from BYU – Hawaii.

Laura Longley - CRM Consultant

Laura has been working in software development in a variety of roles, both technical and managerial, since 1980. With Master’s degrees in both Software Engineering and Counseling, Laura brings a unique combination of technical expertise and experience, along with the ability to identify and understand the needs of the client.