Our Services
Dynamics 365
Customer Relationship Management, or CRM, is now a reality for small to medium enterprises in almost any industry.
We can help you navigate what you need and how to get there. So you can get back to your business.
Coaching
We believe in building relationships with our clients so we are able to help them get the most out of their business systems.
Helping you integrate and use your systems to your ulitmate success!
CRM/xRM
xRM is the expansion of CRM to other applications than Customer Relationship Management. For example, you might be running an organisation that deals with Members rather than customers. You really can adapt it to Member Management, Partner Management, Patient Management, and many others – the sky is the limit.
Words from our Happy Clients
Here’s what they have to say about working with us
Your Team
We’re proud to have some amazingly talented people who love what they do.
Ray Murrell - CEO
Ray graduated with a First Class Honours degree in Computer Science from the University of Auckland in 1988. In 1987 he won the New Zealand National Programming competition. Since then his entrepreneurial spirit led him to emigrate to Canada where he founded multiple companies in the ERP and CRM spaces. You can reach Ray at rmurrell@dominicsystems.com
Adrienne Ashworth - Senior CRM Consultant & Coach
Adrienne has been working as a Technical IT Consultant for the past 25 years on CRM, ERP and CMMS systems. She is a Professional Coach from Coach U and has multiple Microsoft designations. With her combined coaching/technical skills, and her passion for customer success, Adrienne is a CRM powerhouse. You can reach Adrienne at aashworth@dominicsystems.com
Olessya Boone - Office Administrator
Olessya successfully completed 4 year of university in Accounting/Business Administration in Kwantlen University. She has the drive to succeed in fast-paced and demanding environments, her willingness to learn and ability to work harmoniously is an asset to our team. You can reach Olessya at oboone@dominicsystems.com
Matthew Peacock - Technology Fanatic
Matthew is an Infrastructure (Hardware) specialist with deep hands-on knowledge of Windows Server technology, Networks, Communications and Security. He is an accomplished CRM Consultant with a variety of successful CRM Projects under his belt. Matthew is an integration Specialist with extensive experience with the Scribe Integration toolset.
Chris Sel - Senior CRM Consultant
Chris has 4 years’ specific experience as a CRM Developer. Chris has numerous CRM Certifications and other technical qualifications and also holds a Bachelor’s Degree in Science from BYU – Hawaii.
Laura Longley - CRM Consultant
Laura has been working in software development in a variety of roles, both technical and managerial, since 1980. With Master’s degrees in both Software Engineering and Counseling, Laura brings a unique combination of technical expertise and experience, along with the ability to identify and understand the needs of the client.
From Our Blog
How to Choose the Best CRM for Manufacturing
Manufacturing companies have their own unique perspective on the best value that a CRM system can provide. Even (or especially) in these days of COVID-19, accurately predicting demand for each product takes on a different importance for manufacturers. Many manufacturers are managing a complex supply chain with critical paths that involve expensive raw materials andContinue reading
Microsoft announces name changes for 365 Business Plans
They say, “what’s in a name”? Well, a lot actually! If you are a parent, you will know how agonizing it can be to give your new baby the right name. You can’t give them something they’ll be made fun of… or will offend anyone… or has initials that spell something embarrassing… or reminds youContinue reading
Dynamics 365 Unified Interface – Where did my Arrows Go!?
Many of you by now will be aware that Dynamics 365 Unified Interface (UI) is not only here, it will be everywhere by October 2020. At that time, all Dynamics 365 CE (Customer Engagement) subscribers will be automatically upgraded to the Unified Interface and the Classic (or old or whatever you want to call it)Continue reading